TERMS AND CONDITIONS

  • All memberships and class packages are for our 45 and 35 minute classes
  • Memberships expire 30 days after activation
  • We offer an 8 hour cancellation period.  If you know you won't be able to make it to class, simply log into your account and cancel your reservation free prior to 8 hours of your class time.  "Late Cancel" is cancelling a class less than 8 hours in advance of the class you cannot attend.  "No Show" is failing to attend any reserved class and failing to cancel ahead of time.  We enforce this policy to ensure all clients have a fair opportunity to reserve a class.  Please do not call to cancel your class.  All cancellations must be done online through your account on mind-body.  This helps prevent any miscommunication or missed calls/messages.  We appreciate your cooperation and understanding.
  • For our members on any class package or membership that is NOT unlimited:  LATE CANCEL One class is deducted;  NO SHOW One class credit is deducted and $15 fee applies.
  • For the "Unlimited" Monthly members: each LATE CANCEL will incur a $15 fee; each NO SHOW will incur a $25.00 fee.  PROMOTIONAL UNLIMITED MEMBERSHIPS there is a 50% courtesy discount on the unlimited member fees.
  • Motivate is not responsible for any bank overdraft fees that may occur from late fees
  • Monthly Auto-Renew can be cancelled at any time after the initial 3 months.  Just let us know prior to your renewal date that you would like to cancel.
  • New Motivate Member is available once per client
  • Unlimited memberships are limited to 1 class per day
  • Single Class Packages do not expire
  • Motivate a Friend Special is valid for one month.  Must be referred by an existing member to redeem, or must sign up with a friend.  To continue at this price you must bring a new friend.  Email us at glendale@motivatestudios.com to retrieve this offer.
  • Mega Lunch class is only valid for our 35minute lunch hour classes.
  • All sales are final.  Classes are not eligible for exchange or transfer
  • Socks with grip are required for all classes and are available for purchase at the studio
  • Please arrive at least 10 minutes before your scheduled start time of your first class so your instructor can provide a brief orientation.
  • Instructors and classes are subject to change without notice.  Please click Sign Up for current schedule
  • To check availability, log in to your account to access our live schedule
  • If you are on a wait-list and a spot opens up 24 hours before class you will automatically be added to that class and an email confirmation will be sent.  Please click here to read more about our wait-list policy.
  • We accept VISA, MASTERCARD, AND AMEX
  • All classes must be prepaid.